FAQ

Azk me Anything!

Installing & Activating

Your Buttonizer Happiness is our first priority. You are fully protected by our 100% No-Risk Double Guarantee. If you don’t like our plugin over the next 14 days, then we’ll happily refund 100% of your money. No questions asked. Just start a refund ticket and we’ll process a refund.
 
Yes of course. You will get automatic update notifications free of charge as long as you have a valid license key.
 
 

Yes we have. As a matter of fact we started a YouTube channel where we will upload new video’s on how to use Buttonizer every month

Yes we do! You can add a support ticket in our community and we will react within 24 hours on a working day. We are happy to help you out!

All major credit cards, including Visa, Mastercard and American Express, as well as PayPal payments are accepted. Payments and subscriptions are handled securely via Freemius.

Simply cancel your subscription anytime from the Account panel on your WordPress site or from the login page on this site.

Once canceled, support and updates are still available until your license key expires.

You may manually renew your license key at any time to reactivate the subscription.

If you want to change your billing information, you can go to the login page and login with your account.  Go to My Profile → billing information.

Whenever it doesn’t work, or something went wrong with changing the billing information yourself let us know. We will manually change the billing information for you.

Once canceled, support and updates are still available until your license key expires.

You may manually renew your license key at any time to reactivate the subscription.

If you want to change your billing information, you can go to the login page and login with your account.  Go to My Profile → billing information.

Absolutely! You can upgrade or downgrade your plan at any time.

Once canceled, support and updates are still available until your license key expires.

You may manually renew your license key at any time to reactivate the subscription.

Login here to manage your subscriptions. Click on ‘Websites’ and click on the row of the website that currently has the license activated. If there are multiple products running on that site, the next screen will show you all of those products. Simply click on the relevant product to open the details panel, where you’ll be able to click the ‘Deactivate‘ button under the ‘License‘ section.

After the license is deactivated, you’ll be able to reuse it on any other website.

A floating action button is a button that ‘floats’ on your website.

Maybe you noticed already that a lot of applications (mobile and web) have their primary floating action button (FAB), on the right corner of their website or app. You see this a lot with chat functions. The Floating Action Button is becoming a standard in application and webdesign. Web visitors are getting more and more used to the fact that there is a floating action button which is the primary action you can perform on that page, in the (right) corner of a website.

The Buttonizer is a new way to give a boost to the number of interactions, actions and conversions from your website visitors by adding a Customizable Smart Multifunctional Floating Button in the corner of your website.

If you don’t see any changes when you have added or changed a button, try to clear your browsers cache.

Do you have a caching plugin on your WordPress website? Go to that plugin and click ‘clear cache’. For example, with WP Rocket you can click clear cache on the top menu in your WordPress settings.

Buttonizer works for multisites, but all sites/domains do need to have their own license. But licenses can be activated per multisite and managed by the main site.
 

It sometimes can happen that Buttonizer won’t load after installation. 

Read this topic for more information. 

Insights

Yes! We have an integration with Google Analytics. There you can view all the data related to the users who have used Buttonizer. 

Read more about this on our community. 

What kind of cookies does Buttonizer sets?
Buttonizer will only set functional cookies in the following situations:

  • Open Buttonizer menu by default at first page load (cookie type: boolean)
  • Show Buttonizer menu after several amount of seconds (cookie type: timestamp)
  • Buttonizer exit intent, when set on ‘only once per browser session’. (cookie type: sessioncookie with value: timestamp, feature in Buttonizer Pro)

Buttonizer does not set any other cookies and will not track your user behaviour. It won’t be necessary to ask your visitors permissions about the cookies that Buttonizer sets.

Read more about this topic here or our GDPR page here.

Yes! Buttonizer is fully GPDR compliant, to read all about it, check out this page fully dedicated to it.

Actions

In Buttonizer you can choose how your buttons are shown after clicking in the main button. Will all the buttons be on top of each other or in a half circle around the button. Depending on which one you choose, there is a maximum of buttons to be shown simultaneously.
 
About the default floating menu, there’s a maximum of 7 buttons that can be shown simultaneously.
 
You can add unlimited number of button under one group. 
 
We do think 7 items is a good maximum amount of buttons, specially when your guests view your website on mobile devices. When there are more then 7 items, they become too high in many cases so it will be impossible to click them. That’s why we’ve chosen to give it a maximum of 7 slots

Yezzz! Each group relates to a specific position and you can add an unlimited number of groups. (Troll your visitors as much as you like!)

For each group you can also add an unlimited number of buttons. These buttons are all related to the groups position settings. 

Filters

Yes you can! With the pro version you can use page rules to show and hide the button based on the URL of the page. This means you can have a different button for each different post or page you have!

You can also add advanced rules like >> Show ButtonX When page url Contains /blog/ OR when Subscriber is logged in. <<

Read more about page rules settings in this topic.

Want to give it a try? No, problem – we give a 14 day moneyback guarantee.

We have a lot of Filter options to Show or Hide your buttons. 

Tip: You can use the filters in combination of each other!

  • Mobile / desktop
  • URL contains
  • URL start with
  • URL ends with
  • Blog / page / product category is
  • Specific page
  • User is logged in
  • User has specific role
  • Between specific days
  • Between specific dates
  • Between specific times